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Brush up your web-side manner for telemedicine


The Victorian Stroke Telemedicine (VST) service recently launched two new educational resources on tele-etiquette, to mark Stroke Week 2019.

"Tele-etiquette", or web-side manner, is a set of standards to consider when using telemedicine for clinical consultations.

A short video (below) highlights what VST has identified as the most important concepts of tele-etiquette: Environment; Technology; Appearance and Communication (ETAC).

In conjunction with the tele-etiquette video, VST has also produced an infographic (below) as a handy reference of guidelines to use when conducting telemedicine consultations.

Tele-etiquette guidelines from Victorian Stroke Telemedicine

Download a PDF of the Tele-etiquette Infographic (2.7 MB)

Both the video and infographic are available on the new Victorian Stroke Telemedicine website, which was launched at the 29th Annual Scientific Meeting of the Stroke Society of Australasia.

Rebranded to reflect the service becoming part of Ambulance Victoria, the new-look website includes information about VST technologies such as equipment, brain imaging, clinical documentation and pre-hospital notification. It also includes a complete list of VST publications and other publications of interest.

Visit the new VST website at www.vst.org.au